Frequently Asked Questions
Everything you need to know about your sleep comfort experience.
What is the BedJet and how does it work?
The BedJet is a climate control system designed specifically for your bed. It uses ultra-quiet air technology to provide rapid cooling or heating, helping you achieve the perfect sleeping temperature regardless of the season.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location.
What is your return policy?
We offer a 60-day 'risk-free' return period. If you are not completely satisfied with your sleep experience, you can return the product for a full refund. We even cover the return shipping costs for customers in the USA and Canada.
Does the BedJet come with a warranty?
Yes, every new BedJet unit comes with a comprehensive 2-year limited warranty that covers any defects in materials or workmanship under normal use.
Can I use the BedJet with my existing mattress and bedding?
Absolutely. The BedJet is designed to work with any size mattress and any type of bedding. For the best performance, we recommend using our Cloud Sheet, but it is not required.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free financing options through Affirm for qualified buyers.